2017 Santa Visit a Success!
Santa Claus visited families from the Campus Operations Division and the Alumni and Friends Center, Sunday, December 10 in the Alumni and Friends Center living room. Santa, who was played by recently retired Joe Waters, was accompanied by Buddy the Elf, who was played by Chris Wright, a former manager in Facilities Operations and Maintenance. Both returned to campus just for the special event (thank you!). Santa’s visit was his second annual to the AFC living room, where he recited “The Night Before Christmas”, sang songs and learned of wishes from each of the nearly 75 children who attended.
Thanks to all who attended and special thanks to those who helped make this event happen!
(photos courtesy of Tana Monroe/Josh Lohff)
A letter from Leadership: Alicia Estey (Associate Vice President, Campus Operations)
Welcome back! I hope that you all enjoyed a restful break and were able to spend time celebrating the season with friends and family.
As we begin 2018, I find myself reflecting on some of our recent accomplishments and looking forward to new opportunities in the coming year. Last fall we successfully completed the Honors College, Sawtooth Hall and SouthFork Market. We broke ground on the Center for Fine Arts and the new CPF building, and in a couple of months, will begin construction of the Micron Center for Materials Science. We celebrated record enrollment numbers as more than 24,000 students chose Boise State to pursue their degrees and enrich their lives. In addition, 38 Campus Operations employees earned their degrees from Boise State. Congratulations, colleagues!
This year, many changes are in store for Boise State. We are in the process of searching for a new university president and will soon begin a search for a new provost. While I understand change can be stressful, it is more important than ever that we maintain our commitment to our division’s core values of imputed quality, attention to detail, and empathy for the customer. We have a welcoming, thriving environment for our students to learn, and we are certain to attract a dynamic presidential candidate thanks your dedication to building and supporting our university. It is an honor to be able to work alongside you and your teams, and I look forward to engaging with each one of you in the months to come.
Happy new year and thanks for all that you do!
Employee Spotlight: Karen Lovelund
Karen Lovelund joined the Campus Operations Division in July 2017 as the General Maintenance Manager in the Facilities Operations and Maintenance department. Prior to Boise State University, Karen was a Facilities District Manager overseeing colleges, universities and private schools throughout the United States, providing strategic operational and engineering leadership to drive technical and organizational excellence for campus facilities operations.
Karen is a graduate of Drexel University’s construction management program and St. Joseph’s University’s Comely Institute labor relations program. Karen also served an HVAC/R service apprenticeship with one of the country’s most prestigious apprenticeship programs, Steamfitter’s Local 420. She has pursued industry-specific education in electrical and plumbing disciplines. Her work experience includes hands-on skills as a certified HVAC mechanic, project manager and designing and implementing HVAC systems, including the associated maintenance programs for one of the world’s premier HVAC companies: York International.
In addition to her technical capabilities, Karen was the director of engineering for a national real estate investment company. Her responsibilities included performing site inspections for the due diligence process, including creating capital and operating budgets for acquired properties. Her background also includes property and facility management, asset management and construction management.
Karen is originally from Philadelphia (she makes an excellent Philly cheesesteak) and moved to Boise in 2004 and then was transferred around the country with her previous employer. She returned to Boise in 2016 and captured her dream job at Boise State University. She enjoys riding her motorcycle and is hoping to take up golfing. She lives with her dog, Bella, in Meridian.
Over the past year, the Campus Operations division has been adopting an employee-development tool currently used by more than 17 million individuals worldwide; the Gallup StrengthsFinder assessment. This tool focuses on identifying and investing in natural talents to increase productivity, teamwork, engagement, and happiness at work.
Katie Thomas, Instructional Designer and Facilitator for Campus Operations, became a Gallup-certified StrengthsFinder coach this past February and hit the ground running in leading implementation of the program across the division and campus-wide. Numerous division employees have participated in StrengthsFinder workshops with Katie already, and all who wish to will ultimately have the opportunity to participate in as this program rolls-out division-wide. In addition, she will be continually adding training, information, outreach and working with departments to integrate strengths and talents into current department practices.
Beginning in the February division newsletter, a new segment will highlight particular strengths and showcase how Campus Operations employees are using them for success in their roles.
Those interested in learning more about StrengthsFinder, or in participating in one-on-one strengths coaching or team training, may contact Katie at email@example.com
Katie’s top 5 strengths: Achiever, Developer, Learner, Responsibility, Relator
Work Perks: Campus Rec Center
Beginning January 2018, the Work Perks section of the Campus Operations Newsletter will highlight various “perks” and best kept “secrets” available to Boise State staff. With many resolving to increase fitness during the New Year, the Campus Recreation Center seemed like a natural fit for the first Work Perks highlight!
The Campus Rec Center offers many services to staff, including discounted memberships, fitness classes, personal training, access to the aquatics center and its classes, the Outdoor Rental Center, climbing gym and Cycle Learning Center. Staff can access many of these services whether they are Campus Rec member or not. Many services cater to all on campus, like the Outdoor Rental Center which offers member and non-member rates at competitive prices. Heading for a weekend of snowshoeing, skiing or snowboarding? Check the ORC for rates and equipment! This allows those on campus to utilize these on-campus services as a first-choice, rather than leaving campus for the same service.
Participate in Supervisory Academy Training
Hosted by the State of Idaho Department of Human Resources (DHR), Supervisory Academy is a free management training series for all levels of supervisors, as well as a development opportunity for those thinking of pursuing roles in supervisory positions. After piloting the training with 25 Campus Operations supervisors, it is now open to all campus participants and will be offered three times per year: fall, spring and summer. Upcoming spring and summer session dates are below. Registration will be available soon on the HRS Learning and Development Website.
Attendees must attend all three sessions in a series (8:30 a.m. – 5 p.m.), Pioneer Hall 102
- Spring series: Feb. 23, March 9, March 23
- Summer series: June 15, June 29, July 13
Sign up for Coffee and Company
Same monthly opportunity, new name! This event is available for division members to meet and converse with Campus Operations division leaders, including Kevin Satterlee or Alicia Estey. The first Friday each month, 15-minute visits with individuals or teams of up to five people will be hosted by one of our leaders.
Nominate Division Employee of the Year
Boise State’s Campus Operations Division Employee of the Year awards will be given out each year at the division-wide meeting. Nominations are open year-round for the three awards aligned with our division goals: 1) Empathy for the Customer, 2) Attention to Detail, and 3) Imputed Quality.
This month’s nominees include:
- Empathy for the Customer – Saul Meza
- Attention to Detail – Christopher Testa
- Imputed Quality – Steve Stover, Abby La Chance-Cunningham